Google software engineer here. These gripes are legitimate. We want our users be able to depend on our features and services, and if you can't do that, we're le

Google software engineer here. These gripes are legitimate. We want our users be able to depend on our features and services, and if you can't do that, we're letting you down. But I would beg for a bit more patience and understanding on this one point: it's not like we have one server that all our users connect to. When new features roll out, it's inevitable that some users will see the new features before others do. Also, there are often complex legal issues affecting how products are released in different countries. Okay, that's two points. :-)