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What's customer service like in a situation like that, given that you're paying for it?

• blhack 13y ago
  Because you asked, I tracked down a support number and called it. It said that: "we are experiencing a problem with gmail. Check google.com/appstatus for updates. If your issue is NOT about gmail, please stay on the line." So...nothing.
  • kmfrk 13y ago
    Jesus. I know that was the answer I expected, but it still amazes me.
    • cenhyperion 13y ago
      It's a mess, but on the flip side what could support do for you? They knew about it and I'm guessing every engineer on the team was working on getting service back online. All they really can do is tell you "It's down. We're aware of the issue. We're actively working to resolve it."