Power users are definitely useful, but I find that catering too much to the power users (who are more willing to try new things and have more specific feature r

Power users are definitely useful, but I find that catering too much to the power users (who are more willing to try new things and have more specific feature requests) results in the end in a product that may be a little overwhelming to new users. But yes, the power users are very important and must be nurtured to help generate more users. They are your most vocal fans, and word of mouth is priceless.