2 ms·
Twitter complaints: Companies respond more quickly
- wslh 13y agoI always start important complaints by Twitter for this reason. It seem also like the support teams talk at a higher executive level in the company.
- thirsteh 13y agoWhen it's public it becomes PR instead of "just customer service."
- zebra 13y agoSpread this knowledge and soon all companies will transform their email answering teams into twitter teams. This will improve the quality of their customer services.