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Can you post a citation here? Googling, all I can find are references to a database of consumer complaints that people have proactively made to the agency abou
by woodhull 13y ago
Can you post a citation here?
Googling, all I can find are references to a database of consumer complaints that people have proactively made to the agency about Credit Card companies being abusive.
That work seems like good digital government at it's best to me -- helping aggregate and track down fraudulent and abusive companies before they hurt more people through voluntarily submitted complaints from consumers.
That db is here: http://www.consumerfinance.gov/complaintdatabase/ http://www.consumerfinance.gov/complaintdatabase/
They even have a REST API and visualizations.
- woodhull 13y agoFound a reference, in this WSJ editorial: http://online.wsj.com/article/SB10001424127887323823004578593591276402574.html?mod=rss_opinion_main http://online.wsj.com/article/SB1000142412788732382300457859... and Daily Caller piece: http://dailycaller.com/2013/06/26/consumer-financial-protection-bureau-compared-to-nsa/ http://dailycaller.com/2013/06/26/consumer-financial-protect... To be fair the CFPB claims the data is anonymized, even though there are account level rows in the datasets they are pulling in from the credit card companies they regulate.