I read a while back that they are #1 or #2 in email services. Gmail may have surpassed them, but they're still in the top 3 along with Hotmail. Email is a grea

I read a while back that they are #1 or #2 in email services. Gmail may have surpassed them, but they're still in the top 3 along with Hotmail. Email is a great tool for customer retention.