Are our employees lying to us when they claim that the open offices lead to more collaboration and create a more communal atmosphere? That's probably supposed

Are our employees lying to us when they claim that the open offices lead to more collaboration and create a more communal atmosphere? That's probably supposed to be rhetorical, but it shouldn't be. Are they lying to you? Or maybe they're telling you a truth, but leaving off a "but" clause. ("... but sometimes I have difficulty focusing.") You're the boss. You can't answer this question. If you really want to know, do an anonymous survey of your employees - and try to work with someone experienced with writing surveys to avoid leading questions.