The first thing I think of when I hear "open office" is a call center. Of course those people hate their jobs. Did they control for that sort of work? That sai

The first thing I think of when I hear "open office" is a call center. Of course those people hate their jobs. Did they control for that sort of work? That said, I have worked in a few class A office spaces and the difference between class A and any other arrangement is huge. Always the perfect temperature, designed to muffle noise, enough glass to see what's going on but enough partitioning to avoid distraction. I'm not sure the cost can be easily justified, however.