Although the prices are a bit over the top, I can respect GoGo's customer support. A while back I reported to them how I was able to gain access to Facebook and

Although the prices are a bit over the top, I can respect GoGo's customer support. A while back I reported to them how I was able to gain access to Facebook and Youtube almost effortlessly and they gave me two free coupons for unlimited in-flight WiFi as a token of appreciation. I would have informed them directly of this and awaited a response. They appeared to be pretty good at responding to my inquiries.