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Oh, come on. Who among us has not said something like this in private about one of our customers? The only problem here is that it got leaked out.
by jamesaguilar 13y ago
Oh, come on. Who among us has not said something like this in private about one of our customers? The only problem here is that it got leaked out.
- slantyyz 13y agoI don't think I've thought this in over a decade. Early in my career, my attitude might have been a little more confrontational. Experience has given me thick skin and taught me not to take anything personally. If a customer is toxic, then I just tell them to take their business elsewhere. There's no need to lower yourself to a bad customer's level by getting vulgar.
- bradleyland 13y agoWell then you're better than some of us. Congrats. I also occasionally leave the restroom without washing my hands if I'm in a really big hurry too. Gross, I know, but I'm a flawed guy. The only "excuse" Bastian has offered is context. He's taking full responsibility though. I'm not sure what more he can do but wait for this to blow over. It doesn't make him a bad CEO, it just means he got frustrated and said something he shouldn't have.