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Did you employ any other practical/teachable techniques to "manage your state of mind"?

• andrewljohnson 13y ago
  1) The one I mentioned (don't start out your day with support) is important. Have breakfast first, drink your coffee, read Hacker News. 2) Take a break. We answer support even nights and weekends, and this is important in connecting with users early on, but on nights when you aren't in tip-top shape, just don't do it. 3) Complain to your co-workers. Venting helps. 4) Strenuous exercise really helps. Nothing like a 20 mile hike to clear your mind. 5) Vacations without internet access. And of course, make your product better! Fixing bugs is usually a better way to stop complaints than adding features. People thanking you for your work is a soothing balm, and you can eliminate a lot of harsh complaints. I'm not sure how actionable the advice is, but hang in there and do good work, and ceterus paribus, it will be a fulfilling existence.
• coldtea 13y ago
  This series Dexter has some great tips.