Try working customer service face-to-face sometime. I did it in a grocery store for over a year, handling everything from 1 hour photo processing to $15k out of

Try working customer service face-to-face sometime. I did it in a grocery store for over a year, handling everything from 1 hour photo processing to $15k out of country Western Union transfers to people unhappy with their bill to people returning all 6 stocked items of (unbought) Saffron for store credit, which they then sold outside the store for 70% of face value. I imagine working at the DMV would be worse, but I would have killed for the chance to just handle these people over phone or email.