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The person who forwarded it to the customer clearly messed up, but (to paraphrase Steve Jobs) somewhere between the janitor and the CEO, reasons for screwups st
by JunkDNA 13y ago
The person who forwarded it to the customer clearly messed up, but (to paraphrase Steve Jobs) somewhere between the janitor and the CEO, reasons for screwups stop mattering. In general, you should always write email assuming that everyone will read it. Email has a way of being forwarded and re-forwarded. All of us forget this from time to time. As a CEO though, you can't really afford the luxury of forgetting. A CEO's emails are ripe for finding their way to other people in the company, journalists, investors, etc...
- tripzilch 13y agoIt reminds me a lot of learning why it's a good idea to not use profanity in code comments, even if you're pretty sure it'll never end up in production code. The basic idea is, even if it'll never end up in production code, if you're in the habit of writing profanity in comments, odds are, over enough time, at some point that code will be seen by someone you'd rather not have to see it.