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If they can't produce some kind of evidence or test, they're most likely trying to avoid their warranty obligations. Saying "water damage" is a common dodge amo
by lutusp 13y ago
If they can't produce some kind of evidence or test, they're most likely trying to avoid their warranty obligations. Saying "water damage" is a common dodge among unscrupulous businesses, because once the water evaporates, there's no remaining evidence -- or counterevidence.
> Is this a sign that I should take it to another store where the geniuses are better?
Yes, of course. It's like getting a second opinion from a doctor. But guess what? This is one of the downsides of dealing with a monolithic vendor like Apple -- you have fewer options than if you bought a non-Apple laptop.
> Is this a ploy to get out of fixing this under AppleCare since it is a 2010 model?
Yes, and you need to realize that they only need to stall you for a certain amount of time, after which the warranty coverage ends with no remedy.
- jason_slack 13y agoThanks! What I dont get is why the "Genius" wanted to try and intimidate with his "superior" sense of smell! It is just the oddest thing.
- lutusp 13y agoHe was betting you were a dumb consumer. You can now prove him wrong.