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We really wanted to like Sift, as we suffer from a substantial amount of fraud attempts (as most business who sell digital products). However, their model is no

by pytrin 13y ago

We really wanted to like Sift, as we suffer from a substantial amount of fraud attempts (as most business who sell digital products). However, their model is not a good fit for eCommerce sites, and that's a shame - it seems to be built specifically for services marketplaces like AirBnb, where there is typically a time delay between payment and service provision. I exchanged a few Email with their support previously, and there is no way to get real time fraud scoring. I would expect to receive in the response to a transaction event the risk score associated with it - something similar to what the Minfraud service does (which we use), but taking into account more factors since they collect more data via their Javascript API. One can only hope they'll offer this capability in the future, and we'd be glad to try it out again.

wallywax 13y ago
E-commerce that deals with physical goods does have a time delay, so I think you're really trying to say that it's not a good fit for digital goods sales rather than that it's not a good fit for e-commerce...
- aylons 13y ago
  Thanks for pointing this. I was really confused with the parent post.
- pytrin 13y ago
  Yes, you are right. I meant for digital goods eCommerce
jasontan 13y ago
Hey Eran! We actually help quite a few e-commerce sites today. To be clear, 99% of our scores are updated and ready within a second of receiving the transaction. The fact that the response to a transaction does not include this score is a design flaw, and you're not the first to bring it up. We're working on a fully revamped API that should address this, and the revamped API will be launched in the next 2-3 months. I do remember your emails from back in the day -- will followup offline.
- pytrin 13y ago
  Hi Jason, Yes - that was the same claim I got from your support back then (score update within a second mostly) - but that breaks up a linear process into an asynchronous one (since you can't complete the purchase process immediately). Hope that makes sense - we will be looking forward to your API update.

by pytrin 13y ago

wallywax 13y ago

E-commerce that deals with physical goods does have a time delay, so I think you're really trying to say that it's not a good fit for digital goods sales rather than that it's not a good fit for e-commerce...

aylons 13y ago
Thanks for pointing this. I was really confused with the parent post.
pytrin 13y ago
Yes, you are right. I meant for digital goods eCommerce

jasontan 13y ago

Hey Eran! We actually help quite a few e-commerce sites today. To be clear, 99% of our scores are updated and ready within a second of receiving the transaction. The fact that the response to a transaction does not include this score is a design flaw, and you're not the first to bring it up. We're working on a fully revamped API that should address this, and the revamped API will be launched in the next 2-3 months. I do remember your emails from back in the day -- will followup offline.

pytrin 13y ago
Hi Jason, Yes - that was the same claim I got from your support back then (score update within a second mostly) - but that breaks up a linear process into an asynchronous one (since you can't complete the purchase process immediately). Hope that makes sense - we will be looking forward to your API update.