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People use radio-button questions to reduce the effort required by the mass to take the survey, thereby increasing the number of responses. In my own experience
by sriharis 13y ago
People use radio-button questions to reduce the effort required by the mass to take the survey, thereby increasing the number of responses. In my own experiences, lesser people fill in text boxes. I find that asking open ended, non loaded questions works when talking to them face to face or over a call, but not over an online survey. I'd like to know how text based online surveys fare.
- zacharycohn 13y agoAnecdotally, awful. Especially at the very early stages of customer discovery, you lose so much resolution in the answers. I didn't go into it in this article because it was out of scope, but stories are much better than simple facts. I always tell Startup Weekend teams I'd rather they talk to 10 people than get 10,000 survey results.