4 ms·
There aren't too many businesses where the customer is asked to take the business' health in mind when it comes to purchasing. Your lack of planning is not my p
by Kylekramer 13y ago
There aren't too many businesses where the customer is asked to take the business' health in mind when it comes to purchasing. Your lack of planning is not my problem and such.
The real issue is there is a mindset of unlimited free upgrades in iTunes that app developers are benefiting from at the first purchase. Reeder got a bunch of buyers who most likely assumed free updates for life and were not told otherwise. Charging for updates is fine, but some backlash is going to come due to the fact you benefited from the status quo while not participating in the status quo.
- ruswick 13y agoI agree with this sentiment completely. Too often people assume that buying a product is equivalent to making a charitable donation to the developer. I don't buy software to "support" the developer, I buy it because it will provide value to me. I don't care if the developer makes $10 or $10 million. The only things that pass my mind when buying software are the utility of the app to me and the cost relative to other apps. In the case of Reeder, the additional charge from paying for an upgrade is not worth it when the Feedly App is free. Commerce is not charity. That does not change just because the developer is self-employed.
- micampe 13y agoI don't know, I understand your point but personally I do feel different about a small indipendent shop and a bigger company and I have different expectations from them. Smaller operations are always sustaining bigger risks and don't have as much wiggle room (and we know how high the risks are for apps these days). You may say that's because I'm a developer too (though not indipendent), but I feel the same way about other fields, I like to buy my clothes in small stores instead of malls or eat at a local restaurant instead of a chain. Usually my experience is better with smaller operations but in this specific case I think the Reeder author hasn't communicated very well and should have been more transparent from the beginning. Still, for the reasons above, I'm less likely to be really pissed at him than I would be to some large company that did the same.
- deleted 13y ago[deleted]