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That's why you're not HP, Acer, Asus or Toshiba. They're not interested in marketing or supporting these things as computers, they're consumer electronics, muc
by ameoba 13y ago
That's why you're not HP, Acer, Asus or Toshiba. They're not interested in marketing or supporting these things as computers, they're consumer electronics, much the way that phones and tablets are.
The moment you start to market these things as real computers at a low price point, somebody's grandmother buys one and starts calling support because they can't run Office (or some other arbitrary Windows software on it). Word gets out, it gets distorted until everyone thinks that the hardware is useless/broken/worthless and you end up with a repeat of MSFT's Surface/Windows RT debacle.
Google has very carefully positioned this platform in the market. They've been very clear that a Chromebook is not just another laptop & buyers should not expect them to be one. The few additional sales they'd get from Linux geeks are not remotely worth the brand dilution that would occur from selling them as anything else.
- ja27 13y agoThere's an endcap at my local Sam's Club with Chromebooks. It's amazing to see them lined up like they're an impulse buy. I think they're actually in the boxes and not just a stack of empty boxes to claim the real device from a security cage. That's about as commodity as you can get.
- dingaling 13y ago> The moment you start to market these things as real computers at a low price point somebody's grandmother buys one and starts calling support because they can't run Office Why are they even providing a support line? I'm not sure why a laptop should qualify for support when a tablet doesn't. When you buy a new car there isn't a Hyundai Support Line to call.