"Being too specific on timing is a bad thing if you're a remote rep" It is not. I did not promise a time by which the pb will be fixed, but a time by which a s

"Being too specific on timing is a bad thing if you're a remote rep" It is not. I did not promise a time by which the pb will be fixed, but a time by which a status update will be given (even if it is "I have made the technical team aware of the pb, they are still looking into it and will give a ETA for a fix").