4 ms·

This is the key - a company this size is going to probably be able to review every applicant. A company like HireArt, which is focused on the hiring process (a

by fecak 13y ago

This is the key - a company this size is going to probably be able to review every applicant. A company like HireArt, which is focused on the hiring process (and asking questions of applicants by design, it seems), will probably eat their own dog food at least in terms of the hiring process. This guy mentions his background, but does not mention what the requirements were for the job. Customer service experience? I'd say retail and waiting tables give you the customer service side of things in most cases, and you just need to learn about the company's product and how users use the product. This seems like an ad for a method of hiring without focusing on resumes, which I also do support 100% as a practice.

calinet6 13y ago
Bingo, ding ding ding. This is true of almost any business process. Large companies have large problems, hiring is but one of them. As soon as a problem exceeds the ability of one person or small team to handle, a process must be implemented. And humans are generally very poor and creating effective large-scale processes. See All Of Enterprise Software. Quality = Process Control = Effective Management. Large companies fail at quality because they degrade on the other 2. This includes hiring. http://en.wikipedia.org/wiki/W._Edwards_Deming http://en.wikipedia.org/wiki/W._Edwards_Deming needs a comeback in the western world! Large companies can get these startup benefits as long as they have good truth-based management practices, which enable good business process control, and enable high quality results. But Western management is about individual reward/punishment and independence, which creates human-limited processes, which creates poor quality throughout the business. Hence the poor hiring decisions, and everything spirals in a vicious cycle until we get the top-down idiocy that is the traditional American corporation. If you run a company—even a startup—don't go down that road. Learn about Deming, learn psychology and the science behind management, build consistency of purpose and continuous improvement, and put your business on a road to self-reinforced success instead of fighting the spiral of death.
- LiweiZ 13y ago
  It's very difficult to achieve what you mentioned, though I agree with you. Organization that can easily scale and keep itself stay at organic growth status? I don't see any example existing yet. Do you have some cases like this to share?
  - calinet6 13y ago
    We also haven't put a man on mars, but we know almost exactly how we might do it. There are a lot of barriers to this, most of them cultural and influential. Otherwise it is not difficult, just difficult to change our essential belifs about people and how they operate in a system, instead of as flawed individuals whom we can game and blame for our own advantage. For companies who do this, the place to look would be Japanese companies influenced by Deming. In tech, many companies take on some of these ideas, but I haven't seen many that do all of them well. Also look at the Deming prize, which was given to companies who used his methods successfully: http://en.wikipedia.org/wiki/Deming_Prize http://en.wikipedia.org/wiki/Deming_Prize This article sums up my thoughts on the matter: http://www.examiner.com/article/what-happened-to-the-deming-philosophy http://www.examiner.com/article/what-happened-to-the-deming-...
    - LiweiZ 13y ago
      Thank you for your information. It seems we come from different perspectives but with similar conclusions, which is actually people perceive the same thing from slightly different angles. The last place I updated my theory regarding organization is complexity theory. If you are interested to have a look at it, this article on Wiki could be a good start: http://en.wikipedia.org/wiki/Complexity_theory_and_organizations http://en.wikipedia.org/wiki/Complexity_theory_and_organizat.... Human beings are interesting creatures. Hope a different way for understanding provides something new to think of. I guess the evolution of organization in terms of how it is structured is closely connected with how people perceive the world and their value system. While this part keeps changing, there could be structures we are not able to imagine now. So the attributes of the fundamental elements, people, of an organization seem to be the thing to limit what an organization can achieve, just like you mentioned. Thanks for the discussion. I think I just got new ideas on this topic through the discussion.
      - calinet6 13y ago
        Cheers! Thank you as well for the thoughts.

by fecak 13y ago

calinet6 13y ago

Bingo, ding ding ding. This is true of almost any business process. Large companies have large problems, hiring is but one of them. As soon as a problem exceeds the ability of one person or small team to handle, a process must be implemented. And humans are generally very poor and creating effective large-scale processes. See All Of Enterprise Software. Quality = Process Control = Effective Management. Large companies fail at quality because they degrade on the other 2. This includes hiring. http://en.wikipedia.org/wiki/W._Edwards_Deming http://en.wikipedia.org/wiki/W._Edwards_Deming needs a comeback in the western world! Large companies can get these startup benefits as long as they have good truth-based management practices, which enable good business process control, and enable high quality results. But Western management is about individual reward/punishment and independence, which creates human-limited processes, which creates poor quality throughout the business. Hence the poor hiring decisions, and everything spirals in a vicious cycle until we get the top-down idiocy that is the traditional American corporation. If you run a company—even a startup—don't go down that road. Learn about Deming, learn psychology and the science behind management, build consistency of purpose and continuous improvement, and put your business on a road to self-reinforced success instead of fighting the spiral of death.

LiweiZ 13y ago
It's very difficult to achieve what you mentioned, though I agree with you. Organization that can easily scale and keep itself stay at organic growth status? I don't see any example existing yet. Do you have some cases like this to share?
- calinet6 13y ago
  We also haven't put a man on mars, but we know almost exactly how we might do it. There are a lot of barriers to this, most of them cultural and influential. Otherwise it is not difficult, just difficult to change our essential belifs about people and how they operate in a system, instead of as flawed individuals whom we can game and blame for our own advantage. For companies who do this, the place to look would be Japanese companies influenced by Deming. In tech, many companies take on some of these ideas, but I haven't seen many that do all of them well. Also look at the Deming prize, which was given to companies who used his methods successfully: http://en.wikipedia.org/wiki/Deming_Prize http://en.wikipedia.org/wiki/Deming_Prize This article sums up my thoughts on the matter: http://www.examiner.com/article/what-happened-to-the-deming-philosophy http://www.examiner.com/article/what-happened-to-the-deming-...
  - LiweiZ 13y ago
    Thank you for your information. It seems we come from different perspectives but with similar conclusions, which is actually people perceive the same thing from slightly different angles. The last place I updated my theory regarding organization is complexity theory. If you are interested to have a look at it, this article on Wiki could be a good start: http://en.wikipedia.org/wiki/Complexity_theory_and_organizations http://en.wikipedia.org/wiki/Complexity_theory_and_organizat.... Human beings are interesting creatures. Hope a different way for understanding provides something new to think of. I guess the evolution of organization in terms of how it is structured is closely connected with how people perceive the world and their value system. While this part keeps changing, there could be structures we are not able to imagine now. So the attributes of the fundamental elements, people, of an organization seem to be the thing to limit what an organization can achieve, just like you mentioned. Thanks for the discussion. I think I just got new ideas on this topic through the discussion.
    - calinet6 13y ago
      Cheers! Thank you as well for the thoughts.