I don't think I said anything that was unfair. I think they're not really trying to solve the actual problem - instead of accepting the responsibility and tryin

I don't think I said anything that was unfair. I think they're not really trying to solve the actual problem - instead of accepting the responsibility and trying to fix the issues they're being defensive - who cares about how many support people they have - obviously they're not doing a good job if people are voicing their issues here...