That's usually the case in Copenhagen. I'm surprised it wasn't here. You can typically interact with civil servants (and banks, and just about anyone else) in E

That's usually the case in Copenhagen. I'm surprised it wasn't here. You can typically interact with civil servants (and banks, and just about anyone else) in English. Official government forms are usually available in both Danish and English (but not, as you note, in any arbitrary choice of language). Even the online citizen-service portals typically are translated. I would say Denmark is somewhat undecided what to do about language. Whether the norm should be "if you move here you must integrate", or whether it's good that Copenhagen has foreigners from all over who use English (rather than Danish) as the lingua franca, is one of the actively contested areas of Danish politics. The business sector is increasingly using English internally, and wants to put out an image to expatriates that Copenhagen is an international city where they're welcome, and where everyone speaks English. But some Danes are understandably worried about the implication that they will not be able to get a job in their own country speaking only Danish. This is already the case, sometimes de-facto and sometimes a formal requirement, for many professional jobs, but perhaps not for police. And there are also cultural worries about what it would mean if Copenhagen becomes more of an international, English-speaking city than a Danish city (Berlin has some similar cultural debates, but Germany's government and big businesses are less English-accommodating than Denmark's).