This is interesting - that was exactly what was happening to me as well. I got quite a few referrals from them when they were doing the marketplace model. Once

This is interesting - that was exactly what was happening to me as well. I got quite a few referrals from them when they were doing the marketplace model. Once they switched to the agency model, my experience was exactly that - they call or email me, I call or email them back, I never hear from them.