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Invite HN: Hackers, Marketers, People Persons: Come work with us for a few days.
Transportation is just now becoming the sexy thing with millions of dollars in funding. While we've got some of that, we have been making transportation easier for a long time starting as a profitable bootstrapped company.
Our team started by automating transportation for a bunch of University (U.C. Berkeley, Georgia Tech, Duke, Stanford), corporate and public transit fleets - automating over a million rides a year.
In March 2013 [1], we launched InstantCab (www.instantcab.com) which provides friendly rides from the best drivers in SF. We have fixed fares that never surge, a small motivated team of 13 with a lot of ♥, and a laser focus on serving our customers (riders and drivers) better than anyone else in the world.
How will we win against the behemoths, you ask?
We'd love to tell you. We'd also love to tell you why some of best investors in the world (Khosla Ventures, Garry Tan, Alexis Ohanian, Harj Taggar and YCombinator, amongst many others) agree with us.
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Come work with us for a couple of days, or a whole week. We'll work together on a real problem. You'll get to see what works, and what doesn't, and decide if working with us to turbocharge transportation is your thing...and we'll pay you to do it, of course.
We offer near market salary, team mates who are genuinely good people, catered team lunch every day (including home made catered lunch on Friday) and your SF rides will be on us.
Email us at team at instantcab.com about any of the following positions:
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We are hiring for the following roles:
Hackers:
You have at least 2 years of experience writing great code. You have code samples you can share with us - preferably real projects hosted on github or something similar. We use Python+Django and have apps on iOS and Android. We'd love for you to have experience with one or more these, but it's not necessary.
Email team+hacker at instantcab.com
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Marketing Manager / Director:
You have experience in digital marketing and content.
a. Content / Inbound: You know how to convert an idea into a story worth listening to in every form of media: from facebook ads, tweets and blog posts to flyers and in-person pitches.
b. Outbound: Experience managing key digital marketing channels to customers.
c. Approach: You are analytical and have a good understanding of marketing metrics. You can improve our ability to track the efficacy of every channel to our customers.
d. Press: You can engage with the press in more than a transactional way. Know how our story fits into prevailing narratives, be able to communicate that to writers, and build a relationship with them
e. Attitude: You have empathy with customers and an understanding of tone.
f. Courage: You have shown the ability to come up with creative solutions. Attention is a scarce commodity and getting it often requires inventing a new channel to the customer.
Email team+growth at instantcab.com
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People Person (Support):
You will be a key person on our support team. Here are some requirements:
a. Excellent verbal and interpersonal communication skills
b. Enjoys interacting with people in person and over the phone
c. Ability to convert challenging support situations into a great experience for users by providing excellent service.
d. Ability to follow customer workflows in a fast paced environment.
e. Operate phonelines, email, chat, CRM and web applications
f. Hard working with sense of humor and ability to have fun
g. Someone who wants to grow within our company and take on more responsibility
Email team+support at instantcab.com
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[1] http://techcrunch.com/2013/03/15/instantcab/