It was all over HN a while back. They were incredibly cryptic and slow to respond after they got hacked. They tried to downplay what happened instead of saying

It was all over HN a while back. They were incredibly cryptic and slow to respond after they got hacked. They tried to downplay what happened instead of saying it straight. So clients didn't know what measures they needed to take to protect themselves. The community response afterwards was that basically these people can't be trusted at all. Even their wiki mentions that they got hacked http://en.wikipedia.org/wiki/Linode http://en.wikipedia.org/wiki/Linode