Part of the reason we open-sourced Selfstarter was to prevent situations like this happening to other companies. With Selfstarter and by extension Crowdtilt's C

Part of the reason we open-sourced Selfstarter was to prevent situations like this happening to other companies. With Selfstarter and by extension Crowdtilt's Crowdhoster [1] if you have a problem like this, it would merely be a setback rather than a crisis. You manage your relationship with your customers, not someone else. If your payment processor gives you trouble, have your customers re-auth with a friendlier provider like Stripe, WePay or Amazon. If nothing else, even having the option to do so gives you more leverage should you find yourself in this position. If you need further convincing about the benefits of self-hosting your crowdfunding campaign, please see this earlier comment: https://news.ycombinator.com/item?id=6261442 https://news.ycombinator.com/item?id=6261442 [1] http://www.crowdhoster.com/ http://www.crowdhoster.com/