Can you see the frustration in that girl's face? Actually, I have to thank the random Google employee for helping an obviously frustrated user out, but unfortu

Can you see the frustration in that girl's face? Actually, I have to thank the random Google employee for helping an obviously frustrated user out, but unfortunately this is the kind of thing that happens far too often across Google's suite of products. Problematically, Google historically has not offered any realistic customer support for any price. Think about what happens when somebody's business is wrongly suspended from AdWords or AdSense or something. That destroys small businesses and usually there's no realistic way to get a real response from Google other than hoping your complaint gets popular on social media. Obviously, solving customer service issues isn't the sexy kind of Computer Science problem that Google is geared towards solving, but this is among the biggest thing that is making me not want to rely on Google for any kind of business tasks when I can help it.