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You get greeted by a "let's begin" screen, and all your accounts/credentials have magically gone away. This happened to me 5 minutes ago. Edit: tweet with pict

• natch 13y ago
  So your account has not gone away, nor has it been deleted, nor has any magic happened; your account is still there safe and sound on Google's servers, it's just that the settings in this one mobile app have been wiped, correct?
  • kevingadd 13y ago
    Without the settings in your authenticator you're locked out of accounts that require a 2-factor token from it, unless you've got backup tokens printed out.
  • julianz 13y ago
    Yes, but this is the mobile app that lets you log into your account on Google.
  • deleted 13y ago
    [deleted]
  • bdcravens 13y ago
    Correct. As long as you have a backup method of logging in (one time use password, phone # recovery, etc) you can get back in and register new 2FA.
  • Groxx 13y ago
    Well, depends on where you're looking. The app's record of the account has gone away. Given that this is an authentication app, that's a rather serious problem.
• toyg 13y ago
  That seems awfully similar to what keeps happening with their G+ and Hangouts app: every few weeks, the apps think you never logged on the damn thing, and take you back through the whole process including a welcome tour!