Do you find WolframAlpha inflexible and unhelpful re: question phrasing?

My experience with WA has been disappointing. Although it sometimes shares a lot of interesting info, I experience little or no improvement for "ask Jeeves" sort of questions. It seems that there'll be quite a learning curve, and I am prone to turn elsewhere. How much more likely to be turned off is the (less-techie) public in general. Here is the feedback I sent to WA (who have not responded to my earlier concerns). Perhaps HNers will have thoughts: >When you aren't "sure what to do with your(my) input"... WA certainly is not helpful in designing a search. >Today, for example, the news is hot with Dell's drop in sales. So I thought WolframAlpha might have links to stories comparing Dell with other manufacturers 2009 sales. Nope. >I entered into WA: computer server sales 2009 >Result: nothing "Wolfram|Alpha isn't sure what to do with your input." >I thought that was a pretty specific, objective request (per your "tips for good results"). >I would like to like WA... and have an alternative to Goog & MS. Are your marketers & user-interface people listening? [/rant]