No, that's not the problem. The problem is that they've now got three operating systems: a phone OS, a tablet OS and a productivity OS. They should have stuc

No, that's not the problem. The problem is that they've now got three operating systems: a phone OS, a tablet OS and a productivity OS. They should have stuck to two. The Surface RT should have been a branded as Metro (along with WP!). The OS should have been licensed at a low cost (not the $80 Windows fee). It should have cost $400 at release, with the cover keyboard. The Surface PRO should be an Air++ - the logical evolution of the Air concept. A small, light but fully featured computer. Only they could have made it smarter. Sell it with a hub which connects the Surface to monitors + KB/mouse whilst home. Make that switch to desktop mode automatically (with an override button, aka the orientation switch on the iPad). PCs: the whole Metrofication of Windows 8 stinks of arrogance and head-up-ass syndrome. Yes, offer it as an option. Yes, bring the visual style to all of your tooling (it's pretty!). But no, don't do it in a way that makes working with a keyboard/mouse painful, breaks multi-screen support, breaks a whole host of games and only works to annoy your customers. Instead, offer it as an option: if the user has a touchscreen installed, ask them what they prefer. Make it easy to switch. Heck, switch automatically (like what I suggested with the Surface Pro). Heck, open that up via APIs, and let smart companies do cool stuff with it. Instead we have someone senior at Microsoft trying to turn himself into Steve Jobs by copying his negative traits - stubbornness and ego - without having the brilliant vision and marketing ability to make it actually, you know, work.