4 ms·
It's not much cheaper but much more limiting - you no longer can help people out. It's an example of false economy.
by guard-of-terra 13y ago
It's not much cheaper but much more limiting - you no longer can help people out.
It's an example of false economy.
- hershel 13y agoThey used it in japan. It's probably economic. Why, because you could: 1. Outsource the job. 2. Use dead times more efficiently/share loads. 3. Now it's easier to automate more stuff. For example, after hearing you're request , the lady could give you a map+text+video explanations and move to the next customer.
- icebraining 13y agoIt depends on the volume. Often you can handle the 80% case with VAs, and then have just one or two people to handle the rest. A good example is banks: mine still has tellers, just much, much less than before ATMs were common.