5 ms·
Absolutely. There's a real culture problem at Microsoft that is hostile to search. I think its absolutely fair to say that Microsoft has treated search as an af
by qeorge 17y ago
Absolutely. There's a real culture problem at Microsoft that is hostile to search. I think its absolutely fair to say that Microsoft has treated search as an afterthought in their products, and it shows.
I recently saw Microsoft's Mike Gannotti speak about building Sharepoint portals for large organizations, and he said "if a user has to search you have failed them." The argument was that if a proper hierarchical navigation was in place a user should never have to search.
To me that's heresy, and I wasn't shy about saying so. The retort was that I saw search as a panacea, or worse as an excuse to be lazy about information architecture. Of course neither is true. I believe great IA begets great search and that both are important and worth getting right.
So I'm cautiously optimistic. I'm hoping Bing can work on both fronts, by applying taxonomy to unstructured information when it makes sense and staying out of the way the rest of the time. With the wealth of talent at Microsoft I think they are capable of building a great search engine, but only if they can really see search as more than an ad platform.
- icey 17y agoIt's really unfortunate, because they have a terrible bitrot problem as well. If I try to find documentation on products older than 3 or 4 years old, at some point in the hunt for the correct documents, I'll end up at a 404 error. What makes it terrible is that I'll get that 404 from a page that I've been linked to from inside of MSDN, or from the search. I just use Google to search MSDN now, and it saves me tons of time (and frustration).