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At least one restaurateur who tried a no-tip policy found tips actively harmful: http://jayporter.com/dispatches/observations-from-a-tipless-restaurant-part-1-

• omegant 13y ago
  Very interesting piece, thank you. I didn´t know how much the american laws are set about tipping. It´s not like that in Spain as far as I know. I don´t know about the dynamics but I´ll expect that they are playing a similar role between employees.