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Tips give the server a motivation to get customers served and out the door faster: The chance to work more customers and thus acquire more tips. This is obviou
by IvyMike 13y ago
Tips give the server a motivation to get customers served and out the door faster: The chance to work more customers and thus acquire more tips.
This is obviously good for the employer but may also be good for the consumer, if they are in a hurry.
- rictic 13y agoThis is an empirical claim: namely that tipping results in better service. The evidence I have seen does not favor this hypothesis: http://freakonomics.com/2013/06/03/should-tipping-be-banned-a-new-freakonomics-radio-podcast/ http://freakonomics.com/2013/06/03/should-tipping-be-banned-...
- IvyMike 13y agoI don't see anything in that link or the transcript that actually addresses this point. (Note that I limited my claim to "faster service", not overall "better service" or "perception of better service".)
- aphelion 13y agoThis seems like a good time to point out that every study of tipping I've come across fails to find this sort of incentive effect.
- enneff 13y agoThe only difference I've noticed between service in North America and that in Australia is that I get iced water and the bill at the end really fast in North America. Everything else is more or less the same.