The need for such a website also points to a larger problem: a lot of people in the US, including most insured people, do not have access to timely primary care

The need for such a website also points to a larger problem: a lot of people in the US, including most insured people, do not have access to timely primary care for non-life threatening problems. Say your daughter has an ear infection, the appointment your HMO primary care physician gives you one week from now, is no good. So you go to the ER. There is no effective in-between option. I don't know if this website fixes that problem or exacerbates it. But that is the real problem. This whole un- under- insured category people talk about in the US exists because people are actively being put in insurance plans where we know they will not have access to some health care services they will need. Let's not kid ourselves.