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This doesn't surprise me. I think DHL is an absolute joke when it comes to security and validating identity. For several months, DHL's debt collectors have bee
by petercooper 13y ago
This doesn't surprise me. I think DHL is an absolute joke when it comes to security and validating identity.
For several months, DHL's debt collectors have been pursuing my company for unpaid import taxes because some fraudsters trivially used our (misspelled) company name on their account (without any true "ID theft" taking place). Despite mountains of proof to the contrary, the case continues and may be headed for court.
I'm so tempted to report this to the ICO because it seems like a violation of British data protection laws.