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Perhaps so, but still. Wal-Mart segments its departments like a department store would. Groceries are usually on one side of the store. Outdoor and auto are
by cantankerous 13y ago
Perhaps so, but still. Wal-Mart segments its departments like a department store would. Groceries are usually on one side of the store. Outdoor and auto are usually in a corner near each other. Electronics is its own thing. Home Improvement, Pet, Beauty, Pharma, Household, Crafts...they're all segmented by where their assigned shelf-space is. Each one has folks that are in some way assigned to it. This is my point.
- Zikes 13y agoSegmentation at the end point doesn't necessarily mean that those 100,000+ SKUs under one roof isn't a lot. There are many places in the retail operations process where it's still a very big deal, including shipping and receiving, merchandise assortment planning, and departmental space planning. Additionally, the departments tend to be quite large, at times almost a store themselves. Whereas an employee working at a Best Buy or Circuit City could specialize in certain categories of electronics, a Walmart employee would have to be knowledgeable about all categories.