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1. Costco dropped the "absolute satisfaction guarantee" on All of their products. 2. If you want to retun something; you need to talk with the Angry Manager.
by marincounty 13y ago
1. Costco dropped the "absolute satisfaction guarantee"
on All of their products.
2. If you want to retun something; you need to talk with
the Angry Manager.
3. Now this was fine and dandy with electronics, but
it's a whole other story with grey market high end watches.
4. I try to pass this information along whenever I can.
5. I only use Costco for prescriptions. I try to use
someone else's card to by toilet paper.
6. Costco used to be great, but they need smart senior
management. I don't think you can take an angry employee,
and increase revenue. I've just seen bad marketing decisions over the last decade.
- danielweber 13y agoThe ease of returns in the retail world moves in waves. One store will make it easy, then all stores will make it easy, and then the stores will get swamped by the scammers who return goods they bought at other stores or goods they used and now are trying to return, and then retail stores will move against easy returns.
- woobar 13y ago1. Not true: We guarantee your satisfaction on every product we sell with a full refund. The following must be returned within 90 days of purchase for a refund: televisions, projectors, computers, cameras, camcorders, touch screen tablets, MP3 players and cellular phones. [1] 2. Not true. Regular folks at CS desk usually ask only one question: "Anything wrong with it?". You refund does not affected by the answer. 4. Don't spread FUD. [1] http://www.costco.com/membership-information.html http://www.costco.com/membership-information.html