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I wonder if it's because the jobs at TJ are so coveted that employees know if they don't bust their ass, someone will happily take their position? I feel the sa

I wonder if it's because the jobs at TJ are so coveted that employees know if they don't bust their ass, someone will happily take their position? I feel the same way about In-N-Out which pays above market, people there always seem to try a bit harder to be pleasant and helpful.

tanzam75 13y ago
> I wonder if it's because the jobs at TJ are so coveted that employees know if they don't bust their ass, someone will happily take their position? Yes, it's known as paying "efficiency wages." Which is mentioned in the article. The article suggests that TJ's limited SKU count and upscale clientele allows it to pay efficiency wages. Whereas Wal-mart has a massive SKU count and a lower-end customer base.
omegaham 13y ago
You get what you pay for. With competitive pricing, you can fire someone and immediately get a high-quality replacement. Walmart, on the other hand, seems to scrape the bottom of the barrel with their employees. As long as the employees show up to work on time and don't steal merchandise, they're good.