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"We were the kind of start-up started by nerds who were really good at programing and really, really bad at sales and business. Now I would know exactly what to
by mathattack 13y ago
"We were the kind of start-up started by nerds who were really good at programing and really, really bad at sales and business. Now I would know exactly what to tell my previous self, which is that I should be spending all my time selling."
Is this a case of playing to your personal weakness, or is it playing to your personal blind spot? In either case, how long until you say, "This is important, but I'm not good at it. I have to bring someone in to do it while teaching me." My impression is a good salesperson quickly pays for themselves.
- akbar501 13y agoIn my experience, a good salesperson is either a total drag or big boost. The total drag happens when a salesperson is brought on too soon. When the product is not aligned with the market (pre-product/market fit), there is little a good salesperson can do. In this situation, everyone gets frustrated as success does not happen and costs increase. Post-product/market fit, a good salesperson can certainly accelerate growth. The use of the word "accelerate" here is deliberate as the founder(s) should be the ones to spark growth. Initial sales should always be made by the founders for several reasons: 1. Your initial idea is likely misaligned with the market. The only way to figure this out is to be listen directly to customer's rejections and stall tactics. 2. Customer's will initially be positive (before you ask for money or ask them to do something), and watching this change from positive/supportive to neutral/negative forces a good reality check. 3. The founder(s) bring the most excitement to the sales process. You need to be the spark for interest/excitement about the solution. Salespeople will then feed off of your excitement.
- mathattack 13y agoFair enough - you don't need them too soon. But in this instance, the starting point is the founder deciding (in hindsight) that spending all of their time in Sales would be good.