The title is good link bait, but a little overblown. Summery of the article: - Customer signs up for free trial of Prime. - Customer doesn't remember it when

The title is good link bait, but a little overblown. Summery of the article: - Customer signs up for free trial of Prime. - Customer doesn't remember it when the free trial is over - Contacts Amazon support and they refund the charge. The outrage.