One of Microsoft's big problems is that software and hardware lifecycles are slowly extending to the point where Windows' primary competitor is Windows. In oth

One of Microsoft's big problems is that software and hardware lifecycles are slowly extending to the point where Windows' primary competitor is Windows. In other words, older versions are good enough, people don't upgrade until they get new computers and they do that less often. Microsoft has been trying to transform themselves into a services business since at least 1999. I am not holding my breath.