> plus a small processing fee Okay, but small is relative. For example, an insurance company has to pay for investigators, the number of which would likely sc

> plus a small processing fee Okay, but small is relative. For example, an insurance company has to pay for investigators, the number of which would likely scale linearly with customers. Nice offices and an advertising presence are also likely necessary to entice and maintain customers, probably more-so an an industry like insurance in which there aren't many tangible differentiators between competitors (see Coke vs Pepsi). I don't see why insurance should be any different than any other industry regarding these issues and also the existence and legitimacy of profits (assuming they weren't derived from fraud).