Well. . .depends on what you include in "soft skills". The approach you describe works for some soft skills, but not all. For example, I don't think you can rea

Well. . .depends on what you include in "soft skills". The approach you describe works for some soft skills, but not all. For example, I don't think you can really be taught to be naturally empathetic. Some people may seem more empathetic because they are better at reading people, etc. But I don't think you can teach empathy. You can teach some skills that fall under the umbrella of communication - and I would call them soft skills. Effective facilitation of discussions. . .recognizing when you need to re-word what you're saying on the fly - and then doing it. . .looking for the value in differing opinions/approaches,even if you don't always find it. . .those are soft skills. Some people are naturally good in those areas; others need to be taught. Some may never be "good" or "best", but they can improve.