I can reasonably assume that those tasks are not what he meant by "internal tools." When someone talks about "internal tools," they are referring to stuff like

I can reasonably assume that those tasks are not what he meant by "internal tools." When someone talks about "internal tools," they are referring to stuff like internal dashboards. Other hypothetical examples: 1) internal bug tracker, 2) a custom CRM for a company's sales team, 3) an internal message board, 4) a conference room scheduler, 5) a dashboard to view the health of a service, etc etc.