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Yes, a FAQ is certainly useful. But in the case of the Browseology FAQ and homepage, you have to take a step back and try to look at it through the eyes of a fi
by roam 17y ago
Yes, a FAQ is certainly useful. But in the case of the Browseology FAQ and homepage, you have to take a step back and try to look at it through the eyes of a first time visitor.
Above the first input box there's a link with the text "then join". To me that looks like I have to create an account. Rephrase it.
But the number one problem I see is "your URL" and "the URL". Honestly, what does "Copy & paste your URL" mean? Do I have to enter amazon.com? Do you want the URL to my MySpace page? Even in the FAQ it isn't clear what kind of URL you're referring to.
Or maybe I'm just a bit dense ;)
- joepestro 17y agoI don't think you're dense, that's a good point. We're actually thinking of taking out this URL on the homepage. You can copy/paste your URL at any time to invite a friend - still working on making that as clear as possible.
- kineticac 17y agoYeah the wording is definitely a bit weird from someone who has never seen this before. You're not dense at all. I don't think we realized that it might be a bit too simple and not descriptive enough the way it's worded. "then join" is a really good point too, I feel like it's telling you to signup as well, I didn't even realize that until now! Thank you for the feedback.