"How do I make a pivot table in Excel X like I do in Excel X-1?" People will need help adapting to the new software whether it's FOSS or expensively licensed.

"How do I make a pivot table in Excel X like I do in Excel X-1?" People will need help adapting to the new software whether it's FOSS or expensively licensed. Unless your suggestion is that they stay on Office 97 indefinitely, those types of training costs will always come up.