> What percentage of interested customers are lost when you add one more confirmation button in-between them and buying a product? I am sure a high percentage o

> What percentage of interested customers are lost when you add one more confirmation button in-between them and buying a product? I am sure a high percentage of people, interested in maintaing their privacy, are lost when GPG is required. This is true, there are massive usability problems. But you keep infinitely more customers if you keep your service running and allow them to choose if they want anonymity. In fact, again, I think most people don't care for this case. This is sort of the problem. Groklaw made the decision for their users in effect. We won't let you choose if you want privacy. I realize PJ is a party to those conversations and s/he gets to make privacy choices too for his/her end, but i am at al loss as to why someone accustom to public blog posts cannot conduct most of her correspondence about those public posts under the assumption they will be public.