Automation, done right, does replace low-skilled labor --- but doing it right involves completely re-engineering the tasks to support it. In system administrat

Automation, done right, does replace low-skilled labor --- but doing it right involves completely re-engineering the tasks to support it. In system administration, for instance, the scripts to configure (and monitor, and alert about malfunctions on) new servers don't write themselves, and they can be really tricky. So, achieving those benefits in a re-engineered version of an existing system can be a long, hard slog. That said, if NSA's really doing this to improve security (if only by reducing exposure to malcontents), then doing it right is the only option. So long as there are the same number of hands on the same number of keyboards, doing the same sort of thing, relabeling them does nothing to reduce the risk.