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I can think of many. For example, you're unemployed, and live in a hostile environment (i.e. palestine). I however cannot think of an excuse for a support team

I can think of many. For example, you're unemployed, and live in a hostile environment (i.e. palestine). I however cannot think of an excuse for a support team who's native language is english to dismiss the possibility of a serious bug.

cliveowen 13y ago
If you have bombs flying over your head I doubt you spend your day hacking Zuckerberg's account. I concur with the second point.